Cookie Policy

Serene Scene

Last updated: 21.01.2026

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They help the website function properly, remember your preferences, and improve your experience.

Cookies do not usually identify you personally, but they may collect information about your device, browser, and how you interact with the site.

2. How Serene Scene Uses Cookies

Serene Scene uses cookies and similar technologies to:

  • make the website function correctly,
  • remember your preferences and settings,
  • understand how visitors use the site,
  • improve performance and user experience, and
  • support marketing and communications where consent has been given.

Where required by law, cookies are used only with your consent.

3. Types of Cookies We use

3.1 Strictly Necessary Cookies

These cookies are essential for the website to work properly. They enable core functionality such as page navigation, account access, and security.

Without these cookies, the website may not function correctly.

Legal basis: Legitimate interest
Consent required: No

3.2 Performance and Analytics Cookies

These cookies help us understand how visitors interact with the website by collecting information such as:

  • pages visited,
  • time spent on the site,
  • error messages,
  • general usage patterns.

This information is aggregated and anonymised where possible and is used to improve the website.

Legal basis: Consent
Consent required: Yes

3.3 Functionality Cookies

These cookies allow the website to remember choices you make, such as:

  • language preferences,
  • region or location,
  • login details (where applicable).

They help provide a more personalised experience but are not essential for the site to function.

Legal basis: Consent
Consent required: Yes

3.4 Marketing and Communications Cookies

These cookies may be used to:

  • deliver relevant content,
  • understand the effectiveness of communications,
  • support email or social media campaigns where applicable.

Serene Scene does not sell personal information to third parties.

Legal basis: Consent
Consent required: Yes

4. Third-Party Cookies

Some cookies may be placed by trusted third-party service providers who help us operate the website or deliver services, such as:

  • analytics providers,
  • email or communications platforms,
  • payment or booking tools (where applicable).

These third parties process information in accordance with their own privacy and cookie policies and are required to safeguard personal information.

5. Cookie Consent and Control

When you first visit the Serene Scene website, you will be shown a cookie banner that allows you to:

  • accept all cookies,
  • reject non-essential cookies, or
  • manage your cookie preferences.

You can change or withdraw your consent at any time by adjusting your browser settings or using the cookie preferences tool (where available).

6. Managing Cookies Through Your Browser

Most web browsers allow you to:

  • block cookies,
  • delete existing cookies, or
  • receive a warning before cookies are stored.

Please note that blocking certain cookies may affect how the website functions.

7. Personal Information and POPIA

Where cookies collect personal information, that information is processed in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA).

For more information on how we process personal information, please refer to our Privacy Notice.

8. Changes to This Cookie Policy

Serene Scene may update this Cookie Policy from time to time to reflect changes in technology, law, or how we operate.

The latest version will always be available on this page.

9. Contact Details

If you have any questions about this Cookie Policy or how we use cookies, please contact:

Email: Camilla.Swart.cpt@gmail.com
Website: www.serenescene.co